Any cancellation of EDspaces registration must be submitted in writing via email to EDspaces Customer Service. A 20% processing fee will be retained by EDmarket for all cancellations made before 6:00 p.m. EST October 4. After October 4 at 6:00 p.m. ET, no refunds will be granted. No refunds will be granted for no-shows. Cancellation of EDspaces registration fees does not cancel membership dues paid during the registration process. Approved refunds will be issued within 30 days after the close EDspaces and posted by the same method of registration payment. Telephone requests for cancellations and substitutions will not be honored.