FAQs

HOW DO I DOWNLOAD THE APP?

To download the app, visit to the App Store or Google Play Store (depending on your device). Once redirected you will be asked to download the EDspaces app. If you access the link from a desktop or laptop device, you will be redirected to the web version of our matchmaking tool.

HOW DO I LOGIN TO THE APP?

Once you have downloaded the EDspaces app, open it and enter your login details. You should have already established login credentials upon download but if you experience challenges, please email customerservice@ed-spaces.com who will help you get access.

WHAT IS MATCHMAKING AND WHAT ARE THE BENEFITS?

Our networking tool is powered by the Edspaces app/matchmaking platform. The platform uses natural language processing and advanced algorithms to constantly learn about your professional goals and interests. The app takes the work out of networking through intelligent matchmaking – making it more fun and giving you a higher return on your time.

The matchmaking platform allows you to network with other attendees and exhibitors, arrange meetings and identify potential business contacts.

HOW DO I REQUEST A MEETING?

First, find the person you'd like to meet and click on their name to view their profile page. You'll be able to mark them as 'interested' or send a meeting request.

WHERE WILL THE MEETINGS TAKE PLACE?

Meetings can take place in the Wisconsin Center in booths 720, 858, and 1st Floor outside Meeting Room 102 in the sign-posted meeting areas. If you are meeting one of our exhibitors, your meeting can also take place at their booth.

CAN I ADD MEETINGS TO MY CALENDAR?

When a meeting request is accepted it will send a calendar invite to your email address. All your meetings will also be stored for your review in the EDspaces app as well.

ARE MY PERSONAL DETAILS VISIBLE IN THE APP?

The platform will only display your professional information including name, job title and company.

Information such as telephone number, email address or mail address will not be displayed.

HOW DO I REMOVE MYSELF FROM THE APP?

Please contact support at email customerservice@ed-spaces.com with your removal request.